What Our Customers Are Saying
- Quotation clear!
- Response quick and polite!
- Boys did an excellent job and very good manner.
- Leave the site clean and tidy.
- Job has been done efficiently and effectively.
Not my habit to leave a feedback, but this time I have to jump into here to say something.
Surely will recommend your guys to friends and businesses."
"We have had many reasons to engage Total Tree Care in the past (tree removals, thinning and trimming difficult trees) and we are happy to continue to recommend this company. A feature tree died and needed removal. Total Tree Care responded to our call with professionalism and expert advice. It being a feature of our garden its removal and replacement was important so scheduling of the project was essential. We have been totally satisfied with your extremely skilled crew, the arboriculturalist Damien for his consultations and guidance, Tegan for her efforts in accommodating our time frame for the work, also the team that so skilfully removed the tree without damage to the surrounding plants. We appreciate their precision grubbing of the stump and roots in preparation for a replant of suitable trees within days.
We also had most of the tree mulched and placed on the nature strip for use after the replanting. As usual we are happy with the standard of the final clean up. Thanks to all concerned for the excellent service – JOB WELL DONE!"
"I’ve used other tree companies in the past and were not happy with the way they just trampled the rest of my garden to get the trees down and the ones they pruned were just butchered. With Total Tree Care, it was so different… your guys did an excellent job and I can see they know what they are doing when it comes to pruning trees properly. I was so happy I told all my friends in the office the next day! I will definitely be getting you back again. Thanks so much."
"Thanks for removing our big gum tree, we found you all very professional."
"Your Aborist had expert knowledge of how to prune and care for our 60-year-old Oak tree. This is the reason we chose your company. The pruning has reduced branch weight, removed dead wood, improved appearance and extended the life of the tree. Thank you for a job well done. We are very impressed and would recommend your company to those who want to care for their trees."
"I would like to thank you and your staff for the great job you did in removing the various trees from our garden. My driveway and paved areas were left cleaner than when you arrived, which was much appreciated. I would have no hesitation in recommending your company in the future."
"We just want to let you know how happy we are with the job you did on our Willow Myrtle. We feel much safer now that you pruned back those heavy branches over the house and the cable system you put in gives us extra confidence. Now we can sleep at night! The tree also looks a much better shape too. Thanks for giving us the right advice; we hated the thought of losing the tree but were concerned about it’s safety. Now our problems are solved. Thanks a lot."
"We would just like to extend our appreciation for the work performed last week in tidying up a couple of our trees. To be honest I was a little anxious as to how the trees would look after the weight reduction and trimming, but I need not have worried. Your team were prompt, professional and informative from the moment I was introduced to the guys, to the tidying up after the job had been completed and we are more than satisfied with the end result. I am always a believer that excellent service should be acknowledged – thank you for a job well done."
"Just a short note to thank you for the most professional work you and your team have done. To be frank, I had been given a cheaper quote than yours, but I gave you the work because others just fell trees but I believe you really do care about my trees. I shall definitely recommend you to my friends. Wishing you all the best with your business."
"I wanted to send you a note to let you know how pleased I have been with your service. The two men you sent to cut down our 4 trees were prompt, friendly and pleasant to have around the house. They were cautious of the safety of our 18month old son who has severe asthma letting me know we should go inside as they were starting chipping. They performed an excellent service. There was no damage to any fences or sheds which surrounded the trees, even though when we received other quotes from other companies they could not guarantee no damage occurring. Our garden was cleaned immaculately. I would highly recommend your service to anyone."
"Just a quick note to thank you for the terrific job you did pruning our 50 year old Oak Tree. It looks great now and I can see that it’s much safer too. It’s great dealing with someone who’s reliable, efficient and takes pride in their work. Thanks again."
"I got your follow up letter in the mail yesterday. I think that's a really nice touch, and obviously shows you’re confident in the quality of your firm's work; I know many firms wouldn’t take the risk for fear of getting a blast! I can assure you I’m totally delighted with the work you did. The Total Tree Care team were well-presented, courteous and efficient. I can't believe it took them under 90 mins and they left the place cleaner than they found it; it would have taken me a month and I would have done a rubbish job. The other thing that impressed me was that no damage was done to the other plants in my garden. You wouldn’t believe the number of times I’ve had tradesmen tramp all over the plants to get to the job they’re doing. As I said to my wife, “you wouldn't know your guys had been, except for the fact one tree was gone and the other trimmed!” I would have no hesitation in recommending you to any of my friends & actually already have. Thanks again & I look forward to dealing with you in the future."
"Thanks for providing us with a quote to remove our Gum Tree from rear decking on Friday. I’ve had 2 other quotes since and have to comment on the professionalism that set you apart from the others. We would like to proceed asap."